Mercure Nairobi Upper Hill

$$$$||View on mapNairobi, KenyaKenya Road, Upper Hill, Nairobi, Kenya, 00100|
8.7
Great
|75 photos
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Rooms and Guests2 Guests, 1 room
Mercure Nairobi Upper Hill
Kenya Road, Upper Hill, Nairobi, Kenya, 00100·View on map
$$$$
Overall Score
Great
8.7Great
Free WiFi9.4
Staff9.4
Cleanliness9.3
Comfort9.2
Facilities8.9
Who stays here
Business51%
Solo14%
Groups13%
Couples11%

Overview

Overall Score
Great
8.7Great
Free WiFi9.4
Staff9.4
Cleanliness9.3
Comfort9.2
Facilities8.9
Who stays here
Business51%
Solo14%
Groups13%
Couples11%

Business-focused 4-star hotel with cascading waterfalls and a dedicated co-working hub in Nairobi's Upper Hill financial district

Business & Meetings

Mercure Nairobi Upper Hill houses WOJO, a co-working space with shared desks and private offices for business travelers. Its 14th-floor boardroom offers panoramic views for high-level meetings. The hotel features a state-of-the-art pillar-less ballroom that can accommodate up to 550 guests for conferences or events.

Wellness & Fitness

The dual-storey gym is equipped with advanced Technogym equipment and staffed by a personal trainer who also leads fitness classes. Guests have access to a heated outdoor swimming pool, plus spa facilities including a steam room and sauna at the on-site Uzima Spa. The spa offers contemporary massages and beauty treatments in a lounge and relaxation area.

Dining & Bars

Sikia Fine Dining Restaurant serves locally inspired cuisine alongside an extensive handpicked wine selection. The coffee house on site and the lounge bar provide additional options, and room service is available 24 hours. A daily breakfast buffet is offered, and the hotel can arrange packed lunches for early departures or safari days.

Family & Leisure

Children have access to board games and puzzles, plus kids' outdoor play equipment and a kid-friendly buffet at meals. The hotel provides a complimentary shuttle service to Junction Mall and The Village Market for shopping. Game drives and cooking classes can be organized through the tour desk.

Location & Access

Mercure Nairobi Upper Hill sits in the financial district surrounded by banks, embassies, and multinational corporate offices. Jomo Kenyatta International Airport is a 15-minute drive away, and a complimentary airport shuttle is available. Nairobi National Park, the world's only national park inside a capital city, is a 24-minute drive from the hotel.

  • Business: WOJO co-working hub with shared desks and private offices
  • Meetings: Pillar-less ballroom for 550 guests & 14th-floor boardroom
  • Wellness: Dual-storey gym with Technogym, Uzima Spa, heated pool
  • Dining: Sikia Fine Dining with handpicked wine selection
  • Family: Kids' outdoor play equipment & complimentary mall shuttle
  • Location: 15 min from JKIA, 24 min to Nairobi National Park
  • Services: 24-hour reception and room service, currency exchange
Good to know
Check-in/Check-out
from 14:00-23:59
until 11:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of US$30 per person per day. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Arabic, Hindi, Swahili
Building
Number of floors:14
Number of rooms:44
Former name
Crowne Plaza Hotel
Price calendar
Check availability and prices for your dates now!

Rooms and availability

King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Superior King Room
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
  • Shower
  • Sauna

Facilities

Main facilities

Free Wi-Fi
Free parking
Baggage storage
24-hour services

24-hour security

Food/ Drinks

A la carte restaurant

Lobby bar

Shuttle

Shuttle service

Fitness/ Gym

Fitness club

Swimming pool

Outdoor heated swimming pool

Sports & Fitness

  • Fitness club
  • Sports trainer

Services

  • Shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Bank service
  • Wake up service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor heated swimming pool
  • Ballroom
  • Spa & wellness center
  • Sauna
  • Steam room

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Tea and coffee facilities
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Essential information about Mercure Nairobi Upper Hill

💵 Lowest room price 130 US$
📏 Distance to center 1.2 mi
✈️ Distance to airport 2.4 mi
🧳 Nearest airport Wilson, WIL

Location

Kenya Road, Upper Hill, Nairobi, Kenya, 00100
Address
The address has been copied.
Kenya Road, Upper Hill, Nairobi, Kenya, 00100
Map view
Kenya Road, Upper Hill, Nairobi, Kenya, 00100
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Reviews of Mercure Nairobi Upper Hill

The essence·from guest reviews·past 2 years

We read 532 guest reviews so you don’t have to

One honest summary, pulled from every verified stay—no scrolling through hundreds of reviews.

Guests say: worth booking
rated 8+
4.8/ 5
313 reviews
8.7/ 10
114 reviews
4.7/ 5
96 reviews
8.1/ 10
9 reviews
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Rooms and Guests2 Guests, 1 room